Privacy Policy

Privacy Policy

Effective Date: July 28, 2025
Website: www.mtechserv.com
Company Name: MTech Services (“we”, “us”, or “our”)


1. Introduction

At MTech Services, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. This policy complies with applicable data protection laws in the United States, Kingdom of Saudi Arabia (KSA), and the United Kingdom (UK).

By using our website, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

a. Information You Provide Voluntarily

  • Full name

  • Email address

  • Phone number

  • Company name

  • Inquiry details or service interest

  • Billing and payment data (where applicable)

b. Information Collected Automatically

  • IP address

  • Geographic location (based on IP)

  • Browser and device type

  • Pages viewed and time on site

  • Cookies and usage tracking data


3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests

  • Deliver our services (SEO, SMM, Odoo, eCommerce, etc.)

  • Improve website functionality and user experience

  • Send marketing communications (only with your consent)

  • Comply with legal obligations

  • Prevent fraud and ensure system security


4. Legal Bases for Processing (UK, KSA, US)

We process your data based on one or more of the following legal grounds:

  • Your consent

  • The performance of a contract

  • Our legitimate business interests

  • Legal or regulatory obligations


5. Sharing of Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers and subcontractors (e.g. cloud hosting, CRM systems)

  • Legal authorities when required by law

  • Third-party analytics platforms (e.g., Google Analytics)

All data shared is limited to what is necessary and processed in accordance with this policy.


6. International Data Transfers

If you are located in the UK or KSA, your data may be transferred to and processed in countries such as the United States where our servers or third-party services are located. We ensure that such transfers are made with appropriate legal safeguards in place, such as standard contractual clauses (SCCs) or equivalent legal mechanisms.


7. Data Retention

We retain personal data only for as long as necessary:

  • To fulfill the purpose it was collected for

  • To meet legal or accounting requirements

  • Until you withdraw consent (for marketing or non-essential services)


8. Your Rights

Depending on your location, you may have the right to:

  • Access a copy of your personal data

  • Request correction or deletion of data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact: info@mtechserv.com


9. Cookies and Tracking

We use cookies to:

  • Personalize content and ads

  • Analyze website traffic

  • Improve performance and usability

You may disable cookies via your browser settings, though doing so may affect website functionality.


10. Security Measures

We use appropriate security practices, including encryption, firewalls, and secure servers, to protect your personal data. However, no system is 100% secure.


11. Third-Party Links

Our website may include links to third-party websites or services. This Privacy Policy does not apply to those websites. We encourage you to read their privacy policies.


12. Updates to This Policy

We may update this policy periodically. All updates will be posted on this page with an updated “Effective Date.” Please review this policy regularly.


13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@mtechserv.com
🌐 Website: www.mtechserv.com
📍 Office Address: Apartment 201 Plaza 108 Nishter Block, Bahria Town Lahore, Pakistan